We specialize in luxury and high-end designer fashion pieces and luxury home decor, such as clothing, shoes, bags, and accessories for woman, but also ceramics, tableware, vases and home decorations. We only accept 100% authentic items in excellent condition.

You can bring your items directly to our boutique or you can send us a message with pictures and descriptions of your items. We'll evaluate your pieces and get back to you with further details.

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Our experienced team of experts carefully assesses the brand, condition, current trends and current market demand to determine the value of your items.

We provide immediate payment for the items we purchase from you. You'll receive your payment promptly, ensuring a hassle-free selling experience.

We also offer selling your item on consignment basis, only for rare pieces.

Our consignment service includes photographing, listing, and displaying your items in-store and online. Items are showcased for two months and you receive 60% of the sale amount if they sell during this period.

If your item doesn't find a new owner within the initial two months, you have the option to extend the consignment for more exposure or take your item back.

Yes, your privacy is our priority. We handle all transactions discreetly and with the utmost confidentiality.

Yes, we take authenticity very seriously. Whether it's a vintage gem or last season piece, all items in our collection are 100% guaranteed authentic. Our team includes two experts with over many years of experience in the luxury fashion industry. We meticulously authenticate each item before it's made available in our store. It's important to note that some of our items, may have undergone minor repairs to extend their lifespan. These repairs are carried out by specialized experts in handbag and accessory restoration and are not performed by the original brand itself.

Absolutely! We welcome you to visit our boutique and explore our curated collection of pre-loved luxury fashion and home pieces

We are open from Wednesday till Saturday.

Wednesday - Friday, 10am - 3pm.

Saturday, 10am - 1:30pm.

We don't close for lunch.

The House of Four boutique is located in the heart of the city centre of Loulé, near the local market hall. Next to us is the Japanese restaurant Artigo Três and the local Portuguese drogaria. 

Our address:  Avenida Marçal Pacheco 5, 8100-571 Loulé

Yes, you have the option to cancel an order, provided it is done prior to shipping. To initiate a cancellation, please get in touch with our customer support team at +351 924 268 184. Our phone line is open daily between 10AM-16:30PM in CET (Lisbon time).

Absolutely! We're delighted to accommodate your request. You can reserve an item for a maximum of 24 hours. If you've come across an item online that you'd like to reserve for an in-store viewing, please reach out to us via email at contact@bymarna.com or give us a call at +351 924 268 184. When contacting us, please provide the name, the price and model of the item. 

We look forward to welcoming you to our Bymarna boutique where we'll be delighted to offer further assistance.

Yes, absolutely! We offer the option to purchase your order online and pick it up in person at the House of Four boutique in Loulé. Once your item is available for pick-up, you'll receive an email notification from us. Please aim to collect your order within 5 business days.

Did you initially opt for shipment but now prefer to pick up your order in person? No problem! Just send us an email at contact@houseoffour.com, or give us a call at +351 924 268 184 right after placing your order.

We offer a variety of convenient payment options. You can make your purchase using iDeal, American Express, Visa, MasterCard, PayPal, or Bancontact.

Regrettably, we do not negotiate prices. The prices listed on our webshop are fixed and not open to negotiation. We aim to provide transparent and consistent pricing to all our valued customers.

Yes. Items purchased on our webshop may be returned for a full refund within 14 days after you have received it. This implies webshop orders which we shipped to you and on webshop orders you have picked up in store. The security tag must always be attached and intact to receive a full refund. Items postmarked on the 14th day after the item was received are eligible for the return refund.

In order to avoid unnecessary returns, please read the description and view the photos carefully. Please note the size measurements of the item and any flaws. Please remember all our items are second hand. This always shows somewhere, even if we mention they are in excellent vintage condition.

Return from an item is on your own cost. Please let us know by sending an e-mail to contact@houseoffour.com, saying you wish to return your order.

Currently, we offer shipping services to customers in Portugal and The Netherlands. If you are outside these areas and are interested in purchasing from us, please contact our team for further assistance or information on alternative shipping options.

Yes, we charge shipping fees for all orders with a total order amount below €100,-. However, for orders exceeding €100,-, and shipped to Portugal and The Netherlands, shipping fees are on us.

Our shipping fees encompass various services, including handling, packaging, as well as secured and registered shipment. This means that your order will require a signature upon delivery. We choose this method to ensure the security of your purchase and for your peace of mind.

Shipping fees for secured and registered shipment to Portugal and The Netherlands are as follow:

- Packages to 3 kg with measurements of 40x40x40, €8,95.

- Packages from 3 to 5 kg with measurements of 50x50x50, €13,95.

- Packages from 5 kg and more the price will be mentioned in the description.

Shipping fees for other countries, please contact our team for further assistance or information on alternative shipping options.

We strive to provide you with swift service. Typically, we aim to ship your order within 1 to 2 business days from the receipt of payment. As soon as your order is on its way, you will receive a track & trace code through either email or SMS. This code will allow you to easily track the progress of your shipment.

Delivery times are based on your location, weekends and holidays. Most of the time you can see the estimation of transit time in days with the tracking link. Bear in mind that local post companies might take longer to deliver your package.

The buyer of the item is responsible for any customs duties or taxes that are applied by his/her country.

Shipments within Portugal or The Netherlands don't have customs fees.

First of all, we’re very sorry this happened. If the shipment gets lost by our chosen carrier, we will start an investigation with the carrier. This normally takes up to 10 business days but in special cases may take longer. Should the carrier confirm your order is lost, your order will be cancelled and you will receive a full refund. We will refund only after the investigation is conducted and not before.

Yes, we have a cleaning service in collaboration with Luxury Clean. Indher from Luxury Clean provides meticulous cleaning and restoration for your luxury and high-end designer shoes, bags and small leather goods.

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